Exotel

The most reliable cloud communication company providing the best in class APIs for voice, messages, and user verification.

One of the biggest problems faced by the logistics industry is the cost incurred due to customer unavailability during the delivery and operational loss due to cancellations and bogus orders.  Using Exotel, you can ensure your customer is available for delivery before the delivery agent reaches the address. Also, ensure your COD orders are legitimate before you ship them out.

Using this app, you can

• Send SMS updates to the customer for the order being ready to ship, shipped.
• Ensure your COD orders are legitimate by performing OTP verification of the phone number
• Automate scheduling and rescheduling of delivery to find the next best time your customer is available to accept the order.