Customers expectations are simple — they want exactly what has been ordered and they want it as fast as possible. Inaccurate orders or slow delivery times are likely to make you lose customers quickly and hurt your bottom line.
You need access to robust fulfilment infrastructure, reliable picking and packing operations, and a network of shipping providers to make sure the correct orders reach your customers fast. This means huge investments in staffing, infrastructure, and technology just to stay competitive.
Meet Eshopbox. Eshopbox fulfils your marketplace and shopping cart orders and helps you delight your customers with fast and affordable order fulfilment.
of online shoppers have entirely cancelled an order because of slow delivery speeds.
of consumers said that delivery time is an important factor when it comes to evaluating their online orders.
Store your inventory in Eshopbox's network of fulfilment centres to deliver orders faster and reduce shipping costs. Maximise your selling opportunities by making your inventory available to multiple sales channels.
Store inventory in state-of-the-art fulfilment centres
Track inventory and quantity on hand across multiple locations in real-time
Identify slow-moving inventory with high storage costs
Get proactive inventory replenishment reminders
Apply SKU-specific order rules for products that require special handling
Continuous inventory counts to maintain accurate product levels
Eshopbox streamlined picking and packing service ensures all orders are packed accurately and on time. As your orders start flowing into Eshopbox, our proprietary algorithm assigns a dispatch time and ensures your orders are shipped without any hassle.
Automated import of orders from your sales channels.
Intelligent order allocation to the optimal fulfilment centre for faster delivery to customers
Same-day order processing for orders received before 12 pm.
Track your orders from A to Z. See a quick timeline view of where your orders are in the fulfilment process.
Get a quick snapshot of orders that require action.
Easily find shipping-related information (e.g., weights, dimensions, or carrier service) with each order.
Leverage flash sale and daily deal sites, and scale for spikes in demand.
Add free samples, marketing inserts to enhance the customer experience.
On-time order processing accuracy 99.63%
Eshopbox shipping is an affordable, end-to-end delivery service to get your orders in your customer's hands — fast. Eshopbox partners with leading courier companies to get you flat shipping rates. Your orders are automatically allocated to the optimal carrier to ensure a smooth delivery experience.
Eshopbox powerful network of shipping providers gets you
99.9% pin code coverage across India
Pay on Delivery (by cash or card) for customers
Order tracking for customers with assured delivery date
Return pickups from the customer with doorstep Quality Check
One place to manage your orders from creation to delivery
pin codes across India
reduction in shipping costs
days — average time for order delivery
With Eshopbox shipping, you get a flat rate for shipping your orders across India. No multiple couriers rates. No surcharges. No hidden fees. Get started immediately, with an enterprise-grade rate card without volume requirements.
100% of your customers across India qualify for express shipping. Our proprietary algorithm uses a combination of ground, air, and regional carriers to always deliver orders on time.
Make sure your products reach every customer without compromising on service levels. Eshopbox's network of shipping providers helps you deliver your products to more than 26,000 pin codes across India.
Stay in complete control of the order fulfilment and delivery process with real-time order updates on the Eshopbox workspace. Whether your order is in transit, delivered to the customer, or Returned to Origin (RTO); you are always in the loop.
Empower your customers to choose a preferred mode of payment like Card on delivery and Cash on Delivery (COD). Achieve rapid business growth through improved cash-flows with our automated remittance cycles.
Keep a tab on unsuccessful deliveries to reduce incidents of RTO with daily reports from our control tower. Easily take actions like re-attempts, cancellations, and more on the Eshopbox workspace.
The weigh and dimensions of each product received at Eshopbox fulfilment centre is captured using a Cubi scan machine. This eliminates any weight discrepancies and allows you to reconcile shipping charges easily.
Set up your own automation rules and shipping pre-sets to stay on top of your order fulfilment game. Use advanced order filters to choose which orders need express deliveries.
Give customers a self-service portal
Provide a clear expected date of delivery
Let customer track their order status in real-time
Let customers take action in case of failed delivery attempts
Notify your customers with order updates on email and SMS
Let customers initiate returns, refunds, and exchanges easily
Get custom services to address your unique business needs. We have dedicated services to enhance your fulfilment needs.
Eshopbox gives you access to cost-effective, high-quality packaging material for your marketplace and website orders. Eshopbox packaging selection algorithm selects the most suitable packaging for each order based on order size and material sustainability.Learn more
At Eshopbox, every return is treated with the same importance as an order. From tracking returns to restocking them and making them available for sale, Eshopbox processes your returns as fast as possible to help you recover maximum value.Learn more
You can request special projects for anything that goes beyond the normal work needed to process your inventory and orders. This includes tasks like counting inventory, repackaging products, quality control, bagging products, kitting, de-kitting or any other generic task not a part of our standard services.
We've put together some commonly asked questions to give you additional information about fulfilling your orders with Eshopbox.
After you have signed up with Eshopbox, you need to register the Eshopbox fulfilment centres that you wish to use as additional places of business. Then you need to prepare and label your products and packages for shipping. You ship your products to us. We receive and store your product units in our fulfilment centre. We will ship your orders directly from our fulfilment centre to the customers.
Eshopbox's growing network of fulfilment centres is spread across India. Currently, Eshopbox fulfilment centres are located in Gurgaon, Mumbai, Bengaluru, Hyderabad, Chennai, and Kolkatta. We will continuously expand our fulfilment network to more locations across India so that you can reach more customers faster.
Once you have an active Eshopbox subscription, you can register Eshopbox facilities as your Place of Business (POB). Based on your customer demand, distribute your inventory to Eshopbox fulfilment centres. Over time, Eshopbox will provide intelligent recommendations on what SKUs to restock at which fulfilment centre based on sales, days on hand, and seasonal trends.
Simply follow the below steps to get your products to Eshopbox fulfilment centres:
1. Sign up with Eshopbox
2. Register Eshopbox fulfilment centres as your place of business
3. Send inventory
All fulfilment centres in the Eshopbox fulfilment network are secure facilities with a highly automated pick, pack and ship processes to facilitate the safe and timely processing of merchant orders.
Yes. After you have signed up with Eshopbox, you will need to register our fulfilment centre as your additional place of business with the tax authorities. To start selling any taxable goods, you need to register under the sales tax law by adding our fulfilment centre as your additional place of business with tax authorities.
You can fulfil the following product categories with Eshopbox: Apparel and accessories, Footwear, Health and wellness, Baby Products, Beauty, Books, Consumer Electronics (including Cameras and Video Games-Consoles), Digital Accessories (including Mobile Accessories, Electronics Accessories and PC Accessories), Home, Jewellery, Kitchen, Luggage, Mobile Phones, Movies, Personal Care Appliances, Personal Computers, Tablets, Toys, Video games (consoles and games), and Watches. More categories are coming soon.
There are certain products for which we do not offer fulfilment services. Learn more about restricted and prohibited products
Shipping costs are variable in nature, based on weight, dimensions, destination, service, and more. Request a quote
Eshopbox partners will leading shipping carriers in India to help you deliver across more than 28,000 pin codes across India. Eshopbox delivery partners include:
A) Hyperlocal delivery providers like Wefast, Dunzo, and ExpressBees.
B) National delivery partners like Delhivery, Bluedart, Amazon transport service, E-Kart, and IndiaPost.
C) Remote area delivery partners like Loadshare, Gati
Eshopbox's proprietary carrier selection algorithm automatically selects the most optimal carrier based on customer destination and delivery speed to optimise shipping costs.
Yes, Eshopbox offers shipping insurance to its customers. All domestic shipments are insured up to an amount of Rs 5000.
Yes, Eshopbox can fulfil larger wholesale or B2B orders at an additional cost, including labelling, pre-paid, pallet preparation, freight quote, and more.
Yes, Eshopbox allows you to use branded boxes for your orders. You can send packaging material to Eshopbox fulfilment centres and provide the packing instructions for your SKUs.
Say goodbye to procurement hassles. On-demand availability of packaging material for your marketplace and website orders
No need to buy and store packaging material in bulk, Eshopbox will keep packing your orders as they flow in and you only pay for what you use.
Corrugated boxes, poly bags, and paper bags are available to pack your products.
Cushioning materials like bubble wrap, corrugated sheets, and more are available to protect your products from damage.
Eshopbox lets you use your own branded boxes, mailers, and inserts. All you do is pay to store them.
Apply intelligent packaging rules to different SKUs to create unique unboxing experiences.
Powerful return tracking helps your track returns from creation to completion in the fulfilment centres.
Eshopbox identifies and inspects the items in your returns for damages or pilferages.
For damaged returns, get return information that helps you make an informed decision — to recall or dispose of the inventory.
Eshopbox repackages and re-stocks your returned products to make them sellable again.
Get Claim Filing Report (CFR) with all the required information like images, videos, and more to file for claims and recover losses.
of all ecommerce products are returned