Tatacliq

Ultra-fast fulfilment to accelerate your Tata Cliq sales

Let Eshopbox pick, pack, and ship your Tata Cliq orders. By distributing your inventory to the Eshopbox network of fulfilment centres, you can offer expedited deliveries to your customers while saving on shipping costs.

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We automate your fulfilment. You outperform your competitors

Tata Cliq allows customers to immerse themselves in the joy of browsing through the best Indian and international brands in fashion, luxury, electronics and jewellery. To meet the complexity of serving India's most demanding consumers, you need reliable fulfilment services and powerful technology to help automate ecommerce operations and improve your bottom line.

Meet Eshopbox. Eshopbox makes ultra-fast fulfilment your competitive advantage.

Grow

Fast fulfilment. Exponential sales

Distribute your inventory to Eshopbox fulfilment centres, store inventory closer to your customers and offer expedited deliveries to your Tatacliq customers across India. Eshopbox allows you to completely automate your ecommerce fulfilment and discover your true selling potential.

42%

increase in conversion on Tatacliq

Automate

Smart technology for a seamless experience

Connect your Tata Cliq account within a few clicks and experience complete automation as Eshopbox syncs your products, inventory, and orders with Tata Cliq. A comprehensive dashboard provides a birds-eye view of the business and real-time insights help you make informed business decisions. Just focus on your products, Eshopbox will handle the fulfilment.

60+

team hours saved per week

Save

Minimise costs.
Maximise savings

Simple, affordable, all-inclusive pricing to receive, store, pick, pack, and ship your Tata Cliq orders.

16%

cost savings in the bottom line

Accelerate

Multi-channel commerce.
Multi-fold revenue.

Increase your sales velocity by selling the same prime-enabled inventory to millions of online shoppers on top marketplaces and shopping carts. Your inventory and orders are synced in real-time to maintain inventory accuracy between Eshopbox, Tata Cliq and other connected channels. No stockouts, no overselling.

2.7X

increase in sales

Best-in-class fulfilment service

Eshopbox offers you a growing and agile fulfilment solution, best-in-class technology, and support to help you stay competitive, and save time and money as you grow your business.

24x7 operational facilities

Optimally distributed

Years of expertise

Seamless onboarding

Configure your Tatacliq seller account with Eshopbox within a few minutes. It's easy to get started with our step by step guides and our dedicated success team is here to help.

Zero developer effort.

Start selling in 10 days.

Order Management

Stay in complete control of your Tatacliq orders with Eshopbox — track your Tatacliq orders, see a quick timeline view of where your order is in the fulfilment process, use smart filters to search for specific order details, and get a quick snapshot of orders that require your attention.

Inventory management

Eshopbox empowers you to manage your inventory using powerful technology. It’s easy to view the status of inventory and quantity on hand across fulfilment centres, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.

Return management

Automate your return tracking as Eshopbox seamlessly syncs your returns from Tatacliq and other connected channels. Eshopbox's powerful return processing workflows are designed to quickly make your returned products ready to sell again. Get automated reports to file for claims if returns are in bad condition.

Your success is our success

An extension of your team

Our team of ecommerce fulfilment experts will provide the logistics support you need to help you achieve your business goals.

More than a 3PL

Eshopbox is not just a pick-pack warehouse. We offer best-in-class technology, analytics, and scalability to grow fast and expand into new locations — at no additional cost.

Customized for you

We handle a large cross-section of clients and our customised packaging and operational solutions ensure the best brand visibility and customer experience.

How integration works?

Eshopbox seamlessly integrates with Tata Cliq to automate fulfilment and inventory management, letting you focus on growing your business — not worrying about fulfilment.

1. Configure

  • Install the Tata Cliq app in Eshopbox.
  • Import Tata Cliq products into Eshopbox.
  • Create Eshopbox fulfilment centre locations in Tata Cliq.

2. Sync

  • Make products available to Tata Cliq.
  • Inventory updates will be pushed to Tata Cliq.
  • Inventory updates will be pushed to Tata Cliq.

3. Fulfil

  • Orders imported to Eshopbox will be picked, packed and shipped.
  • Once an order is shipped, Eshopbox updates the order status on Tata Cliq.

Automate. Get more done.

Optimize your day-to-day workflows and fulfilment experience with built-in ecommerce automation tools.

Make products available and automate inventory sync to ensure high inventory accuracy.

Automate order status updates on Tata Cliq for a smooth two-way flow of information.

Get automated reports to help you file claims for lost, damaged and defective returns.

Reconcile Tata Cliq fees charged on every sale. Receive real-time updates when fees are overcharged.

Track Tata Cliq payments made for the sale of your products. Always know what is paid and what is overdue.

How long does it take to get started?

Day 1

Setup

Create your Eshopbox account and connect your Tata Cliq seller account.

Day 2-3

Configure preferences

Register to Eshopbox fulfilment centres where you wish to send inventory. Configure inventory, orders and delivery preferences based on your fulfilment needs.

Day 4-8

Send Inventory

Prepare your products according to Eshopbox packing guidelines and send your inventory to Eshopbox fulfilment centres.

Day 9-10

Start selling

When your customer places an order on Tata Cliq, Eshopbox will pick, pack and ship it from the optimal fulfilment centre based on the inventory availability and customer location.

How long does it take to get started?

Day 1

Setup

Create your Eshopbox account and connect your Tata Cliq seller account.

Day 2-3

Configure your fulfilment settings

Register to Eshopbox fulfilment centres where you wish to send inventory. Configure inventory, orders and delivery preferences based on your fulfilment needs.

Day 4-8

Send inventory

Prepare your products according to Eshopbox packing guidelines and send your inventory to Eshopbox fulfilment centres.

Day 9-10

Start selling

When your customer places an order on Tata Cliq, Eshopbox will pick, pack and ship it from the optimal fulfilment centre based on the inventory availability and customer location.

We've found a great partner in Eshopbox. Meeting the order processing demands of multiple channels is an industry-wide challenge. Eshopbox with its technology and fulfilment expertise achieves high order accuracy, consistently. They bring in the agility required to adapt and deliver a great customer experience. Eshopbox gives our customers a smooth ride from purchase through delivery and beyond.

Puneet Sood
National Business Head - North and West India & Global Head - Apparel Business at Royal Enfield

Read Case Study

Your questions. Answered

We've put together some commonly asked questions to give you additional information about getting started on Tatacliq with Eshopbox.

How does Eshopbox fulfil my Tata Cliq orders?

Once a customer makes a purchase on Tata Cliq, the order is imported into Eshopbox and allocated to the optimal fulfilment centre. The order items are then picked, packed, and shipped to the customer.

Learn more

How does order sync work?

Whenever an order is placed on Tata Cliq, the same order is created in Eshopbox. The frequency of order sync is 5 minutes.

Additionally, whenever there is a change in order status in Eshopbox, the same is updated on Tata Cliq.

Learn more

How does inventory sync work?

Eshopbox syncs inventory with Tatacliq based on the inventory availability in Eshopbox. The frequency of inventory sync is 5 minutes and it is instant in case of stock-outs.

If you are using the same inventory across multiple channels, Eshopbox relays the same inventory to each channel. Inventory is then updated on each channel for every inventory level change in Eshopbox to ensure maximum accuracy between Eshopbox, Tatacliq and other connected channels.

Learn more

How does order allocation work for Tata Cliq?

Eshopbox provides inventory updates for each location configured on Tata Cliq enabling a unified inventory view. Now, as your customers place orders on Tata Cliq, they are allocated to optimal fulfilment centres based on Tata Cliq's allocation algorithm.

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Will Eshopbox manage my Tata Cliq listings?

No. Eshopbox will only manage product availability on Tata Cliq. You will have to manage your Tata Cliq listings from your Tata Cliq seller panel.

Learn more

How does pricing work?

Eshopbox offers simple, affordable, all-inclusive pricing to receive, store, pick, pack, and ship your Tata Cliq orders. No hidden fees, no surcharges — so you know your costs from day one.

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Where can I track the status of my Tata Cliq orders?

Eshopbox serves as a single source of truth for your Tata Cliq orders. You can easily track the status of each Tata Cliq order on the Eshopbox workspace as they are picked, packed, and shipped.

Learn more about how to track the status of your order fulfilment

Learn more

How do you handle surges in order volumes during flash sales and promotional events?

Eshopbox allocates reinforced resources to seamlessly meet surges in demand during flash sales and promotional events. All you need to do is notify Eshopbox of the duration during which you are expecting the surge.

Learn more

Have more questions on how Eshopbox works with Tatacliq?

Plug into the Eshopbox commerce acceleration platform. Your Tata Cliq growth starts here.

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