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Flipkart x Eshopbox

Simplify Return Prime workflows with
automated pickups and tracking.

40% faster return resolution
30% improvement in return pickup success rate
20% boost in customer retention
“Return pickups are now faster and automated.”
“RTO issues reduced significantly with Eshopbox.”
“Return timelines are now more predictable.”
"Reverse logistics became hassle-free and reliable.”
“Smoother return experience for customers.”
“Return pickups are now faster and automated.”
“RTO issues reduced significantly with Eshopbox.”
“Return timelines are now more predictable.”
"Reverse logistics became hassle-free and reliable.”
“Smoother return experience for customers.”

Simplify Return Prime shipping now

Optimize reverse logistics with Return Prime—reduce return times, enhance customer experience, and improve return accuracy effortlessly.

FEATURES

HOW IT WORKS
1

Pincode Serviceability

Real-time validation of pincode serviceability to ensure smooth and reliable delivery coverage.
2

Shipping Automation

Automated courier assignment using advanced shipping rules and AI-driven allocation for optimized logistics.
3

Reverse Pickup Support

Customer-initiated reverse pickups to simplify and streamline the returns process.
4

Return Doorstep Quality Check (QC)

Conduct doorstep quality checks during returns to ensure the condition and accuracy of returned products.
5

Real-Time Tracking Updates

Receive real-time shipment status updates for complete shipment visibility.

Get started in
3 steps

Eshopbox is integrated with Return Prime to automate and streamline your return and exchange logistics.
1

Install the Return Prime app from the Eshopbox app store. Configure Eshopbox as a carrier partner in your Return Prime account.

2

Once connected, Eshopbox will start managing your return shipments based on your configured preferences.

3

Your return and exchange operations are now automated. Enable smooth pickups and faster replacements with Eshopbox.

Tech specs

App type

Shipping Integration

Integration type

Direct

Fulfillment type

Self- fulfilment

Available with

Essential, Premium and Advanced
Eshopbox