EKART delivers on a consistent excellence in consumer experience by delivering reliably and managing variability at scale, delivering 10 million shipments a month to 3800+ pin codes. Established in 2009, EKART as Flipkart's in-house supply chain arm has powered the growth of Flipkart with innovations such as Cash on Delivery, In-a-day guarantee (50 cities), Same-day guarantee (13 cities).
Automate end-to-end order fulfillment process as well as track your shipments in real-time to catch exceptions and avoid escalations
This app can:
- Book new shipment and fetch shipping labels from Ekart
- Cancel shipment
- Track shipment status in Ekart network
- Help you resolve failed delivery and pick up attempts by sending instructions to Ekart for changing contact details, address, defer delivery date or re-attempting delivery
- When Eshopbox packs an order, book a new shipment and fetch shipping labels from Ekart
- When a customer cancels the order, cancel the shipment with Ekart
- When Ekart delivers the shipment, mark it as delivered in your Ekart workspace.