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NET WEIGHT ASSURANCE

Freeze weights, unfreeze profits

Minimize shipping overcharges

Protect your profit margins

Enhance billing accuracy

Elevating the unboxing experience
Packaging Card
Premium Unboxing Experience

Automated discrepancy detection

Instantly flags any weight mismatches and raises disputes or shares proof for quick resolution.

Volumetric weight relaxation

Automatically spots shipments for volumetric weight relaxation, cutting costs from poor packaging choices.

Audit-ready logs

Inform customers promptly in case of delivery delays or failures

Smart weight management reduces disputes & improves billing accuracy

Inaccurate shipping weights lead to overcharges and billing disputes. Fluctuating weight data often leads to unfair courier billing, disrupted workflows, and lost income. Without visibility or control, your profits take the hit.

Meet Eshopbox. Our Weight Freeze feature ensures accurate billing, proactive detection, and dispute protection, keeping your operations smooth and better cost predictability.

3x

Improvement in weight accuracy

20%

Less revenue leakage

Make every shipment count—without worrying about weight disputes.

With Eshopbox you can reduce RTO rates to a minimum, increase your profit margin, and protect your business from COD fraud.

Notify customers with order updates

Capture weights and dimensions effortlessly

Import product data via channel integrations, APIs, catalogue sync, bulk upload, or manual entry
Ensure precise, up-to-date WDL (weight, dimension, length) sourcing for every SKU
Notify customers with order updates

Freeze accurate shipping weight

Captures both dead and volumetric weight, freezing the higher value for each SKU.
Ensures consistent billing and prevents overcharges from courier partners
Notify customers with order updates

Enable intelligent packaging mapping

Recommends the most optimal box size using detailed, advanced rule-based logic.
Reduces inflated volumetric weight and significantly lowers overall shipping costs.
Notify customers with order updates

Verify with audit-ready records

Stores detailed logs of package weights and dimensions with full traceability
Simplifies cost audits and enables faster dispute resolution and decision-making
Resolve address issues to prevent RTOs

Automate discrepancy alerts

Instantly flags mismatches between courier invoices and frozen weights
Triggers automated workflows to resolve discrepancies without manual intervention
Notify customers with order updates

Resolve disputes faster

Auto-raises disputes for verified cases with courier partners
Resolves most discrepancies within 7 days, enabling quicker revenue recovery

Results-driven Solution

“No more shock from courier overcharges.”
“Accurate billing, every single time.”
“Finally, transparency in shipping weights.”
“Weight freeze brought stability to our margins.”
“No more shock from courier overcharges.”
“Accurate billing, every single time.”
“Finally, transparency in shipping weights.”
“Weight freeze brought stability to our margins.”
“Smart packaging suggestions saved us thousands.”
“Automated alerts catch issues before they cost us.”
“Weight disputes? A thing of the past.”
“Faster dispute resolutions, less revenue leakage.”
“Audit-ready records make everything simpler.”
“Smart packaging suggestions saved us thousands.”
“Automated alerts catch issues before they cost us.”
“Weight disputes? A thing of the past.”
“Faster dispute resolutions, less revenue leakage.”
“Audit-ready records make everything simpler.”

Frequently Asked Questions

What is volumetric weight relaxation?

Eshopbox automatically detects minor weight variances that could lead to slab changes and escalates verified cases to the courier for resolution.

What happens after a discrepancy is found?

Once verified, Eshopbox can automatically raise a dispute with the courier partner. The system also provides supporting documentation for faster resolution.

How are merchants notified about weight discrepancies?

Merchants are alerted via the dashboard and email, ensuring timely visibility and prompt action.

How does Eshopbox detect weight discrepancies?

Eshopbox uses automated verification to detect any mismatch between the courier’s invoice and the frozen shipping weight. Discrepancies with verified articles are flagged immediately.

Can I manually set or override the frozen weight?

Yes. Eshopbox allows merchants to manually update or override the frozen weight for any SKU if needed. This ensures you retain flexibility while maintaining billing accuracy.

What is Weight Freeze and how does it work?

Weight Freeze locks the final shipping weight at the SKU level. Eshopbox automatically compares the dead and volumetric weight and freezes the higher value before dispatch. This eliminates billing variances and ensures uniform invoicing across all shipments.

How does Eshopbox help resolve weight discrepancies?

Eshopbox’s Weight Freeze feature captures both dead weight and volumetric weight and freezes the higher value, ensuring accurate, consistent billing across all shipments.

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