Meraki uses Eshopbox to store their inventory securely, get orders shipped and manage their customer returns.
Meraki is a new entrant in the business of fashion for the modern Indian woman and offers its products through curated retail stores and with its online presence on various eCommerce channels. Meraki had a clear focus- to deliver a premium experience around their product to consumers online. Rather than spending time on managing inventory and shipping orders by themselves, they wanted an eCommerce fulfilment expert to handle their day-to-day operations while their own team focused on building great products and marketing their brand.
Meraki’s ideal fulfilment service provider had to be cost effective, quick in on-boarding and well integrated with sales channels.
Eshopbox, from the outset, was a simple, turnkey solution that fit Miraki’s requirement. After getting comparable quotes from other 3PL companies, Meraki realized that the 3PLs pricing was confusing with many per-item fees, which were hard to grasp and calculate ultimate costs. On top of that, they had to bring in a technology vendor for inventory and order management. In comparison to the 3PL solution, Eshopbox had following to offer:
Eshopbox shipped Meraki’s first customer order on the 20th day of their engagement. With access to state-of-the-art fulfillment centers, Meraki saved on infrastructure and team costs to run their operations. All that money, time and focus has been invested in production and marketing to help them achieve higher sales across multiple sales channels.
Meraki was looking at various functions to manage an eCommerce business which really did not add value to their core business offering. Being a startup brand, it was a major deviation from what really counts: build great products for your consumers.
Eshopbox has helped eliminate staffing and property issues, cut down overhead costs considerably, provide top-notch technology platform and a strategic network of fulfilment centres that has helped Meraki focus on their business better while improving their brand outreach.