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Flipkart x Eshopbox

Manage EcoReturns pickups with automated, AI-assisted reverse logistics workflows

40% improvement in return shipment processing
30% reduction in return fraud and RTO incidents
3x better return pickup success and faster refunds processing
Get a demo
“Returns are now automated and faster.”
“Reverse logistics made simple and efficient.”
“Customer trust improved with smooth return handling.”
“RTO timelines are now predictable and accurate.”
“Return errors reduced drastically with Eshopbox.”
“Returns are now automated and faster.”
“Reverse logistics made simple and efficient.”
“Customer trust improved with smooth return handling.”
“RTO timelines are now predictable and accurate.”
“Return errors reduced drastically with Eshopbox.”

Automate and streamline reverse logistics with EcoReturns

Eshopbox and EcoReturns together automate returns management, reduce operational costs and processing delays, and ensure smooth pickups, refunds, and exchanges for higher customer loyalty.

FEATURES

HOW IT WORKS
1

Pincode Serviceability

Real-time validation of pincode serviceability to ensure smooth and reliable delivery coverage.
2

Shipping Automation

Automated courier assignment using advanced shipping rules and AI-driven allocation for optimized logistics.
3

Reverse Pickup Support

Customer-initiated reverse pickups to simplify and streamline the returns process.
4

Return Doorstep Quality Check (QC)

Conduct doorstep quality checks during returns to ensure the condition and accuracy of returned products.
5

Real-Time Tracking Updates

Receive real-time shipment status updates for complete shipment visibility.

Get started in
3 steps

Eshopbox is integrated with EcoReturns to automate and streamline your return and exchange logistics.
1

Install the EcoReturns app from the Eshopbox app store. Configure Eshopbox as a carrier partner in your EcoReturns account.

2

Once connected, Eshopbox will start managing your return shipments based on your configured preferences.

3

Your return and exchange operations are now automated. Enable smooth pickups and faster replacements with Eshopbox.

Tech specs

App type

Shipping Integration

Integration type

Direct

Fulfillment type

Self-fulfilment

Full-stack distribution

Shipping & DeliveryWarehousing & FulfillmentFashion & Apparel Fulfillment
Beauty & Personal Care Fulfillment
FMCG Fulfillment
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