Top 10 Ecommerce Fulfilment Companies in India [2025 Review]

Ecommerce in India is booming, and with that comes a growing need for fast, reliable, and scalable fulfilment. Customers now expect their orders to be delivered quickly, accurately, and without any hiccups. For brands, this means partnering with the right fulfilment provider is more important than ever. In this blog, we’ll take a look at some of the top fulfilment companies in India that are helping businesses stay ahead of the curve and deliver exceptional customer experiences.

What is ecommerce order fulfilment?

Ecommerce order fulfilment refers to the entire process of receiving, processing, packing, and delivering an online order to a customer. It includes everything from inventory storage to last-mile delivery. But why do ecommerce businesses increasingly rely on 3PL (third-party logistics) fulfilment partners?

A 3PL fulfilment company helps businesses by taking over their logistics operations—warehousing, order processing, returns, and delivery—so brands can focus on scaling without worrying about backend hassles. However, not all fulfilment partners offer the same level of service or flexibility. That’s why it’s essential to consider several key aspects before choosing a 3PL provider. The right partner can streamline operations, enhance customer satisfaction, and protect your bottom line—while the wrong one can lead to delays, poor service, and unnecessary costs.

What are the factors to consider before choosing a 3PL ecommerce fulfilment company?

1. Geographic reach & warehouse network

When choosing a 3PL partner, it’s essential to evaluate their fulfilment network and geographic presence. A partner with warehouses in key regions across India—such as North, South, East, and West—can help you strategically place inventory closer to your customers. This reduces last-mile delivery time, optimizes shipping costs, and enables faster delivery options like same-day or next-day shipping across a wider area.

2. Technological integration & automation

Modern ecommerce fulfilment relies heavily on technology. Choose a partner that provides a tech-enabled platform with real-time inventory tracking, automatic order syncing, and seamless integration with your ecommerce channels, ERPs, and marketplaces. Automation reduces manual errors, improves operational efficiency, and provides actionable insights into your logistics performance—all from a centralized dashboard.

3. Customization & branding capabilities

Your packaging is an extension of your brand. A good fulfilment partner should support customized packaging, branded inserts, kitting, and personalized touches like gift notes. This is especially important for D2C brands looking to create a memorable unboxing experience and build brand loyalty. Ensure the partner has the flexibility to support seasonal campaigns and unique customer experiences.

4. Pricing transparency & cost efficiency

Logistics costs can quickly eat into your margins if not properly managed. It's crucial to understand the partner’s complete pricing structure—storage fees, pick and pack rates, shipping charges, return processing, and any hidden costs. Look for providers that offer clear, upfront pricing or unified shipping models to simplify cost planning and avoid billing surprises.

5. Return management & customer experience

Returns are an inevitable part of ecommerce. A strong fulfilment partner should have a well-defined, tech-enabled return management system in place. Efficient handling of reverse logistics ensures a smoother experience for your customers and helps you recover, restock, or resell returned items quickly. Additionally, prompt and accurate return processing can improve customer trust and boost repeat purchases.

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Which are the top 10 Fulfilment Companies in India?

1. Eshopbox

Eshopbox is a tech-driven 3PL fulfilment company headquartered in Gurugram, with a growing network of fulfilment centers across key Indian cities like Mumbai, Bengaluru, Kolkata, and Delhi-NCR. Built for D2C and B2B brands, Eshopbox offers end-to-end solutions—including warehousing, order processing, shipping, and returns. Its platform enables smart inventory placement, automated workflows, and real-time tracking across 29,000+ pin codes.With access to multiple courier partners and automated shipping rules, Eshopbox ensures fast, cost-effective delivery. Beyond fulfilment, Eshopbox provides advanced software tools for seamless integrations with marketplaces, D2C platforms, and ERPs—along with automated payment reconciliation, courier billing, and actionable insights. Everything you need to run and scale your ecommerce operations—on one unified dashboard.

2. Shiprocket

Shiprocket Fulfilment is a leading fulfilment service provider headquartered in New Delhi. It operates a vast network of fulfilment centers across India, allowing sellers to store inventory closer to customers and deliver to over 24,000 pin codes. Shiprocket’s platform automates shipping, supports multi-channel integration, and provides real-time inventory tracking. Their services are designed to reduce shipping costs, speed up deliveries, and simplify returns, making them one of a popular choice for D2C and marketplace sellers.

3. Fulfillment by Amazon

Fulfillment by Amazon (FBA) is Amazon’s proprietary fulfilment network that allows sellers to leverage its extensive logistics infrastructure, including storage facilities across all major Indian cities. By using FBA, sellers can offer Amazon Prime benefits such as free same-day or next-day delivery to customers, enhancing visibility and conversion rates. Amazon handles storage, packaging, shipping, and even customer service, for a fulfilment fee. It's an ideal solution for sellers looking to scale quickly while ensuring fast, reliable deliveries across India.

4. Flipkart Fulfilment

Flipkart Fulfilment, is an extension of Flipkart’s robust ecommerce ecosystem. While Flipkart is widely recognized as one of India’s leading online marketplaces, its fulfilment services are equally noteworthy. Designed to support sellers with end-to-end logistics, Flipkart Fulfilment offers streamlined order processing, rigorous quality checks, premium packaging, and accelerated delivery—all at competitive shipping rates. By leveraging Flipkart’s extensive supply chain network, sellers can ensure faster deliveries and improved customer satisfaction with minimal operational effort.

5. Delhivery

Delhivery, founded in 2011, is one of India’s leading logistics and supply chain companies. With a network of over 71 fulfilment centers and 6 million sq. ft. of storage and processing space, Delhivery serves more than 30,000 clients across industries—ranging from ecommerce marketplaces and D2C brands to FMCG, electronics, and automotive sectors. Known for its tech-enabled operations and scalable infrastructure, Delhivery offers fast, reliable, and cost-efficient fulfilment solutions tailored to businesses of all sizes.

6. ShipBob

ShipBob is a global ecommerce fulfilment company founded in 2013 by entrepreneurs who experienced the challenges of order fulfilment firsthand. Headquartered in the U.S., ShipBob has grown into a trusted 3PL partner, offering fast, reliable, and scalable fulfilment solutions to online brands worldwide. With strategically located warehouses in major cities like Chicago, Los Angeles, Dallas, and Philadelphia, ShipBob enables 2-day express delivery across key markets. The company supports international shipping to over 200 countries and provides real-time order tracking, inventory management, and customized fulfilment strategies tailored to each brand’s unique needs.

7. Ship Network

Ship Network, formerly known as Rakuten Super Logistics, is a seasoned international ecommerce fulfilment and 3PL company established in 2001. With over two decades of industry experience, Ship Network is known for its commitment to speed and accuracy—offering 100% order accuracy, same-day fulfilment, and 1–2 day ground delivery across key markets. The company also provides dedicated customer support, helping ecommerce brands deliver a seamless post-purchase experience while scaling efficiently.

8. DHL

DHL—a globally renowned logistics leader—offers comprehensive ecommerce fulfilment services across the world. Leveraging its vast network and advanced supply chain technology, DHL enables real-time inventory visibility, efficient order processing, and optimized last-mile delivery. By streamlining logistics operations, DHL significantly reduces delivery times and enhances the overall customer experience, making it a trusted 3PL partner for businesses of all sizes.

9. Driver Logistics

Driver Logistics is a Kochi-based 3PL company focused on optimizing and simplifying logistics operations across India. With a PAN-India presence and warehouses in 50 strategic locations, the company enables efficient order delivery to over 10,000 pin codes. Driver Logistics offers a comprehensive suite of services including warehouse management, fleet and transportation management, 3PL solutions, and digital tools powered by business intelligence. Its tech-enabled approach helps brands enhance operational efficiency, reduce costs, and scale seamlessly.

10. Quick Shift

Quick Shift is a Maharashtra-based 3PL company offering tech-enabled ecommerce fulfilment solutions designed for speed and efficiency. With fulfilment centres across key locations, Quick Shift enables brands to provide one-day or two-day express deliveries to their customers. Its advanced technology platform offers seamless inventory management, real-time order tracking, and smooth integration with ecommerce channels.

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Summary at a Glance

Ecommerce fulfilment is the backbone of a seamless customer experience, and partnering with the right 3PL provider can help you meet rising expectations while scaling efficiently. India’s top fulfilment companies—like Eshopbox, Shiprocket, Amazon FBA, Flipkart Fulfilment, Delhivery, and others—offer robust solutions including fast shipping, inventory management, tech integrations, and return handling. When evaluating a fulfilment partner, consider factors like geographic reach, automation capabilities, custom packaging options, pricing transparency, and efficient reverse logistics. Choosing wisely ensures faster deliveries, lower costs, happier customers—and ultimately, sustainable growth for your brand.