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Decoding Ecommerce Success: Understanding and Optimizing Shipping Costs
Order fulfilment

Decoding Ecommerce Success: Understanding and Optimizing Shipping Costs

Suraj Verma
November 25, 2023
6
mins read

When it comes to running an online business, one of the critical expenses that requires your utmost attention is the shipping costs. There is no denying that shipping plays a pivotal role in the financial equation of your ecommerce venture. That is why it is imperative for businesses to carefully consider and optimise their shipping strategies to ensure profitability and customer satisfaction.

This blog is here to help you understand and apply practical strategies for cutting down on shipping costs. We'll break down components like packaging and shipping zones, showing you how these factors impact your expenses. By gaining this understanding, you can make informed choices to reduce costs and boost your profits.

What are the factors that influence shipping costs?

Navigating the intricate landscape of shipping costs can be a daunting task for small businesses, especially with carriers increasing rates annually and the escalating expectations set by industry giants like Amazon for free shipping. This poses a significant financial challenge for small enterprises striving to stay competitive.

Despite these hurdles, there are strategic approaches that businesses can employ to optimize profitability and curb shipping expenses. Before delving into these effective tactics, let's delve into a comprehensive understanding of the key factors that influence shipping costs.

Here they are:

1. Weight and dimensions

The shipping cost of a package is intricately tied to its weight and dimensions. When it comes to shipping costs, weight-based pricing is pretty straightforward – the heavier the package, the higher the cost. On the other hand, dimensional weight pricing takes into account the package's length, height, and weight. This approach recognizes that even a lightweight package can occupy substantial space.

2. Speed of the shipment

The pace at which you desire your package to be delivered directly influences the shipping cost. Speed is a persistent concern for small and medium-sized e-commerce businesses, largely due to the elevated shipping standards set by giants like Amazon. Customers accustomed to Amazon's swift shipping services often expect the same level of service from all businesses.

3. Destination of the shipment

The farther your package needs to travel, the more expensive the shipping cost becomes. When evaluating shipping costs, it's crucial to consider the destination of your packages. Additionally, researching shipping charges in various regions is prudent to ensure cost-effective shipping.

4. Packaging Materials

Packaging materials play a significant role in the overall cost of shipping. Some businesses fall into the trap of ordering oversized boxes, thinking that it will help accommodate a wide range of products. However, this practice proves to be unnecessarily expensive, particularly when working with carriers that utilise dimensional weight pricing.

5. Surcharges

Delivery surcharges include various miscellaneous expenses that can pose a challenge when it comes to budgeting. It is crucial to bear these costs in mind and be prepared. Such surcharges can manifest in different forms, and businesses may encounter the following common types:

  1. Area-specific charges: These apply to rural, hard-to-access, or remote locations that fall outside your carrier's regular service area.
  2. Handling fees: These are applicable to shipments exceeding specified weight, size, or dimensions.
  3. Fuel surcharges: These account for the volatility of fuel prices and are included to offset the expenses associated with transportation.
  4. Weekend surcharges: These come into play when expedited shipping is required during weekends.

There is no specific method for optimizing this factor except for being mindful of these costs when devising your shipping strategy. This foresight allows you to navigate potential challenges and ensure a more streamlined and cost-effective shipping process for your business.

What strategies can you use to optimise shipping costs?

1. Weigh your packages and reduce dimensions

Efficiently managing the weight and dimensions of your packages is pivotal in controlling shipping costs. Carriers factor in both aspects, making it prudent to invest in a postage scale for accurate cost predictions. Using excessively large boxes for lightweight items can lead to unnecessary expenses due to wasted space and increased dimensional weight. For cost-effectiveness and product safety, it's recommended to use packaging materials that perfectly fit each item.

At the Eshopbox fulfilment centre, the Cubi scan machine captures the weight and dimensions of each product, eliminating discrepancies and facilitating easy reconciliation of shipping charges.

2. Prioritize quality packaging

The selection of packaging should not be limited to size alone; quality also holds paramount importance. Utilising inferior-quality packing materials increases the risk of product damage, subsequently leading to higher product return rates. This not only incurs additional shipping costs but also results in lost sales and a tarnished reputation that hampers future business prospects. So, it is best to get the right packaging material for each item.

Eshopbox's Warehouse Management System (WMS) guarantees accurate packing by providing detailed instructions for each item. For instance, when handling fragile products with special packing instructions, our system promptly highlights each instruction for the warehouse staff, seeking confirmation on each detail through our scan-based system. The system won't consider the order packed until the staff confirms adherence to each instruction. This meticulous process ensures that orders are packed efficiently, with no wasted space or risk of damage during shipping.

3. Store inventory near your customers

While businesses may not have full control over shipping destinations, they can certainly control where their orders are fulfilled. By partnering with a third-party logistics (3PL) company, your business can leverage its e-commerce warehouses to efficiently store inventory and ship from locations in close proximity to your customers. This strategic approach guarantees timely delivery, substantial savings on shipping expenses, and an overall enhancement of customer satisfaction.

Here's how Eshopbox contributes to the efficiency of your shipping and delivery process:

  • Our strategically positioned fulfilment centres nationwide ensure the efficient distribution of your inventory, resulting in swift deliveries and cost savings.
  • Our Warehouse Management System (WMS) intelligently assigns orders to the nearest fulfilment centre.

Bottom line

To effectively optimise your ecommerce shipping costs, it is vital to pay close attention to various factors, including package weight, delivery speed, destination, packaging, and potential surcharges. Making well-informed decisions in these areas is paramount to controlling expenses and ensuring the overall success of your online business.

To simplify your shipping strategy and maximize your bottom line, we invite you to explore a partnership with Eshopbox. Our tailored solutions are designed to streamline your operations and maximise cost-efficiency. Contact us to discover the numerous benefits Eshopbox can offer your business today!

Connect with our fulfilment expert today.

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