Customer Outreach Manager L-1

Roles at Eshopbox
Full Time
Marketing & Sales
Apply Now
Apply now

Customer Outreach Manager L-1

Eshopbox is looking forward to onboarding a committed Customer Outreach Manager who is motivated enough to combine his Analytical, Communication and Managerial skills in order to bring the best set of customers in the house. Overseeing the planning and implementation of outreach strategies along with cultivating relationships with the stakeholders is the crux of this role.

Wondering what your Responsibilities would be?

  • Customer Outreach: Responsible for research and generation of leads and identify prospective customers for their commerce operations.
  • Communication: Drive conversations through emails and Social media with prospects on Eshopbox and their commerce operations through various communication tools and strategies.
  • Assist in formulating and execute digital marketing strategies to support Eshopbox specific concepts, products, campaigns and initiatives.
  • Create Pitch Deck: Assist in creating Eshopbox pitch deck for customer success.
  • Give Demos: Responsible for delivering business demo to customers for better understanding of Eshopbox product and services and pitch appropriate solutions.
  • Build Pricing Proposal: Assist in creating pricing proposal based on customer profile and their needs.
  • Cross functional alignment: Manage and/or collaborate with internal and external stakeholders: Product managers, content marketing team and customer support teams.
  • Agreement Sign-off: Responsible for final agreement sign-off with the customer for handing over to customer success team in a timely and efficient manner

What Makes you Eligible?

  • Degree in Marketing, Communications or related field.
  • Experience in marketing and communications of almost 0-2 years, preferably in E-commerce industry.
  • Strong interpersonal/communication skills for networking and relationship building.
  • Understanding of social media landscape for efficient consumer engagement and activations across platforms.
  • Marketing experience across digital, product and communications domain.
  • Strong passion for ecommerce channel and industry
  • Flexibility - Things change around here. FAST!
  • Other Inter-personal skills like self-motivation, persistency, patience and eagerness to learn and work independently.

Are you whom we are looking for? If yes, then grab the opportunity at the earliest and click that apply button!

We look forward to hearing from you
Apply now
Apply Now